WSIB staffers decry chaos caused by ‘broken’ system that’s putting injured workers at risk

SARA MOJTEHEDZADEH, The Toronto Star
December 12, 2018
By SARA MOJTEHEDZADEH, The Toronto Star
WSIB staffers decry chaos caused by ‘broken’ system that’s putting injured workers at risk
Photo by Russ Ward on Unsplash
Chronic understaffing, long wait times and chaotic case management at Ontario's workers compensation board are putting vulnerable accident victims at risk, compromising the integrity of the provincial compensation system, and jeopardizing financial accountability, according to the Workplace Safety and Insurance Board's own employees.

Staff made the criticisms in response to a September blog post by WSIB president Tom Teahen, which solicited feedback on whether the board was making Ontario a safer place to work, improving recovery for injured workers, meeting customers' needs and acting in a financially responsible manner. | READ MORE

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