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Manulife requests for NHPC members’ information

June 25, Edmonton, AB – The Natural Health Practitioners of Canada (NHPC) has been in conversations with Manulife regarding their recent policy change requesting NHPC massage therapy members’ information.

June 25, 2012
By Massage Therapy Canada


NHPC continues to look for solutions to this issue
that will meet the needs of all parties. In the meantime, NHPC asks its members
to ensure that they are complying with Manulife policies.

Manulife has requested that NHPC Massage Therapy
members send in the following:


  • Description
    of schooling
  • Copy
    of diploma
  • Description
    of continuing education
  • Number
    of years of hands on experience within practice.

has requested that this information comes from the NHPC member. Due to privacy
legislation, NHPC is not able to provide this information to Manulife on its
members’ behalf.

These documents are to be sent to:

Manulife Financial –Technical Services Department GB-A
NHPC Practitioner Eligibility
Weber Street N



Email: ehc.wat.referrals@manulife.com


regarding the information required can be directed to Manulife at 519-747-7000
ext. 238109.


order to save clients the inconvenience of having their claims rejected by
Manulife, the NHPC encourages its massage therapy members to be proactive and
send this information to Manulife so that an assessment can be done to
determine eligibility.

Read the Manulife Letter to NHPC



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